I knew from the PlugShare app on my iPhone that Mapleview Centre mall in Burlington has a public charging station. Since we were headed there on a quest anyway, we decided to check it out.
There is one well-marked parking spot on the east side of the mall and it was open and available. It has a Leviton charger on the Chargepoint network, so we tapped our card and were advised we were authorized. Unfortunately, it only allowed access to the L1 plug as it also showed a relay error message. The L2 plug would not release. We went inside to report this issue at the customer service desk. The woman there was very apologetic and said she would contact the supplier to notify them that a repair was needed.
Chargers at shopping malls make good sense for generating additional business and kudos to Mapleview Centre for having one there since 2011. But chargers need to work reliably if they want to attract EV drivers from further away, and it would be nice to see more than one at a mall this size.